Effective Communication and Job Satisfaction among Staff Nurses Working in Pediatric Intensive Care Units
Manal M. Ibrahim1, Sahar M. El-Khedr2and Laura J. Nosek3
1Department of Nursing Administration, Faculty of Nursing, Menofia University, Umm Al-Qura University
2Department of Pediatric Nursing, Faculty of Nursing, Tanta University,Umm Al-Qura University &
3 Frances Payne Bolton School of Nursing, Case Western Reserve University, Cleveland/Ohio- USA, Nursing Informatics
Abstract: Background: Pediatric Intensive care units (PICUs) are recognized as stressful areas for nursing staff. The PICUs nurse is confronted not only by the impending crises of patients and families, but also by the demand for technologic excellence. Nurse working in PICUs assume an ever-increasing responsibility for good communication. Effective Communication is the richness of the art and process of creating and sharing ideas. Effective communication is more crucial, and often more complicated with children, than it is with adult patients. It has been an issues of concern in Job satisfaction.Job satisfaction can be defined a positive affective orientation towards employment. This study Aimed to investigate staff nurses' effective communication and its relevance to job satisfaction in PICUs.A descriptive correlational design was used. The study was conducted at Menofia University Hospital at Pediatric & Neonatal Intensive Care units. A convenient sample of 87 staff nurses were recruited in the study. Two instruments were used for data collection; the first instrument consists of two parts, socio-demographic data and communication satisfaction questionnaire. The second instrument is the Job Satisfaction Scale. The results of this study revealed that, Most of the nurses are dissatisfied with their communication within work climate, with children and with their supervisors and co-workers. Significant correlations were observed between the total communication and both supervision and work environment which are subcategories of job satisfaction. It is recommendedto develop an effective communication program for all nurses especially those working in PICUs.
[Manal M. Ibrahim, Sahar M. El-Khedr and Laura J. Nosek. Effective Communication and Job Satisfaction among Staff Nurses Working in Pediatric Intensive Care Units. Life Sci J 2013;10(1):2661-2669] (ISSN:1097-8135). http://www.lifesciencesite.com.
Key words: Communication satisfaction, Job satisfaction, Pediatric Intensive Care Units, Staff nurse.