Effective Communi
Effective
Communication and Job Satisfaction among Staff Nurses Working in Pediatric
Intensive Care Units
Manal M. Ibrahim1,
Sahar M. El-Khedr2and Laura J.
Nosek3
1Department of Nursing Administration, Faculty of
Nursing, Menofia University, Umm
Al-Qura University
2Department of Pediatric Nursing, Faculty of Nursing,
Tanta University,Umm Al-Qura University &
3 Frances Payne Bolton School of Nursing, Case
Western Reserve University, Cleveland/Ohio- USA, Nursing Informatics
Abstract: Background: Pediatric Intensive care units (PICUs) are recognized
as stressful areas for nursing staff. The PICUs nurse is confronted not
only by the impending crises of patients and families, but also by the demand
for technologic excellence. Nurse working in PICUs assume an ever-increasing
responsibility for good communication. Effective Communication is the richness
of the art and process of creating and sharing ideas. Effective communication
is more crucial, and often more complicated with children, than it is with
adult patients. It has been an issues of concern in Job satisfaction.Job
satisfaction can be defined a positive affective orientation towards
employment. This study Aimed to investigate staff nurses'
effective communication and its relevance to job satisfaction in PICUs.A
descriptive correlational design was used. The study was
conducted at Menofia University
Hospital at Pediatric & Neonatal Intensive Care units. A convenient sample of 87 staff nurses were recruited in the study.
Two instruments were used for data collection; the first
instrument consists of two parts, socio-demographic data and communication
satisfaction questionnaire. The second instrument is the Job Satisfaction
Scale. The results of this study revealed that, Most of the nurses are dissatisfied with their
communication within work climate, with children and with their supervisors and
co-workers. Significant correlations were observed between the total
communication and both supervision and work environment which are
subcategories of job satisfaction. It is recommendedto develop
an effective communication program for all nurses especially those
working in PICUs.
[Manal M. Ibrahim, Sahar M. El-Khedr and Laura J. Nosek. Effective Communication and Job Satisfaction among Staff Nurses Working in Pediatric Intensive Care Units. Life Sci J 2013;10(1):2661-2669] (ISSN:1097-8135). http://www.lifesciencesite.com.
Key words: Communication satisfaction, Job satisfaction, Pediatric Intensive Care Units, Staff nurse.
