أ. شريف نايف عوايص

محاضر في ادارة الأعمال- رئيس قسم التسجيل - عمادة القبول والتسجيل

Mintzberg's Roles

Mintzberg's Management Roles

 Identifying the Roles Managers Play

As a
manager, you probably fulfill many different roles every day.

 For instance, as well as leading your team,
you might find yourself resolving a conflict, negotiating new contracts, representing
your department at a board meeting, or approving a request for a new computer
system.

 Put simply, you're constantly switching roles
as tasks, situations, and expectations change.

 Management expert and professor, Henry
Mintzberg, recognized this. He argued that there are ten primary roles or
behaviors that can be used to categorize a manager's different functions. In
this article we'll examine these roles, and we'll see how you can use your
understanding of them to improve your management skills.

 The Roles

 Mintzberg published his Ten Management Roles
in his book, "Mintzberg on Management: Inside our Strange World of
Organizations," in 1990.

 The ten roles are:

 1. Figurehead.

2. Leader.

3. Liaison.

4. Monitor.

5.
Disseminator.

6.
Spokesperson.

7. Entrepreneur.

8.
Disturbance Handler.

9. Resource
Allocator.

10.
Negotiator.

The 10 roles
are then divided up into three categories, as follows:

Interpersonal
Category

The roles in
this category involve providing information and ideas.

 1. Figurehead - As a manager, you have social,
ceremonial and legal responsibilities. You're expected to be a source of
inspiration. People look up to you as a person with authority, and as a
figurehead.

2. Leader -
This is where you provide leadership for your team, your department or perhaps
your entire organization; and it's where you manage the performance and
responsibilities of everyone in the group.

3. Liaison -
Managers must communicate with internal and external contacts. You need to be
able to network effectively on behalf of your organization.

 Informational Category

 The roles in this category involve processing
information.

 4. Monitor - In this role, you regularly seek
out information related to your organization and industry, looking for relevant
changes in the environment. You also monitor your team, in terms of both their
productivity, and their well-being.

5.
Disseminator - This is where you communicate potentially useful information to
your colleagues and your team.

6.
Spokesperson - Managers represent and speak for their organization. In this
role you're responsible for transmitting information about your organization
and its goals to the people outside it.

Decisional
Category

 The roles in this category involve using
information.

 7. Entrepreneur - As a manager, you create and
control change within the organization. This means solving problems, generating
new ideas, and implementing them.

8.
Disturbance Handler - When an organization or team hits an unexpected
roadblock, it's the manager who must take charge. You also need to help mediate
disputes within it.

9. Resource
Allocator - You'll also need to determine where organizational resources are
best applied. This involves allocating funding, as well as assigning staff and
other organizational resources.

10.
Negotiator - You may be needed to take part in, and direct, important
negotiations within your team, department, or organization.

Applying
the Model

You can use
Mintzberg's 10 Management Roles model as a frame of reference when you're
thinking about developing your own skills and knowledge. (This includes
developing yourself in areas that you consciously or unconsciously shy away
from.)

 First, examine how much time you currently
spend on each role. Do you spend most of your day leading? Managing conflict?
Disseminating information? This will help you decide which areas to work on
first.

 Next, get a piece of paper and write out all
ten roles. Score yourself from 1-5 on each one, with 1 being "Very
skilled" to 5 being "Not skilled at all."

 Once you've identified your weak areas, use
the following resources to start improving your abilities in each role.

 Figurehead

 Figureheads represent their teams. If you need
to improve or build confidence in this area, start with your image, behavior,
and reputation. Cultivate humility and empathy, learn how to set a good example
at work, and think about how to be a good role model.

 Leader

 This is the role you probably spend most of
your time fulfilling. To improve here, start by taking our quiz, How Good Are
Your Leadership Skills? This will give you a thorough understanding of your
current abilities.

 Next, learn how to be an authentic leader, so
your team will respect you. Also, focus on improving your emotional
intelligence - this is an important skill for being an effective leader.

 Liaison

 To improve your liaison skills, work on your
professional networking techniques. You may also like to take our Bite-Sized
Training course on Networking Skills.

Monitor

To improve
here, learn how to gather information effectively and overcome information
overload. Also, use effective reading strategies, so that you can process
material quickly and thoroughly, and learn how to keep up-to-date with industry
news.

 Disseminator

To be a good
disseminator you need to know how to share information and outside views
effectively, which means that good communication skills are vital.

Learn how to
share organizational information with Team Briefings. Next, focus on improving
your writing skills. You might also want to take our communication skills quiz,
to find out where else you can improve.

Spokesperson

 To be effective in this role, make sure that
you know how to represent your organization at a conference. You may also want
to read our articles on delivering great presentations and working with the
media (if applicable to your role).

 Entrepreneur

 To improve here, build on your change
management skills, and learn what not to do when implementing change in your
organization. You'll also need to work on your problem solving and creativity
skills, so that you can come up with new ideas, and implement them
successfully.

 Disturbance Handler

 In this role, you need to excel at conflict
resolution and know how to handle team conflict. It's also helpful to be able
to manage emotion in your team.

Resource
Allocator

 To improve as a resource allocator, learn how
to manage a budget, cut costs, and prioritize, so that you can make the best
use of your resources. You can also use VRIO Analysis to learn how to get the
best results from the resources available to you.

 Negotiator

 Improve your negotiation skills by learning
about Win-Win Negotiation and Distributive Bargaining.

 You might also want to read our article on
role-playing - this technique can help you prepare for difficult negotiations.

http://www.mindtools.com/pages/article/management-roles.htm

الملفات المرفقة

التقويم الأكاديمي

البوابة الالكترونية للنظام الأكاديمي

 

الأسئلة المتكررة

 

الأسئلة المتكررة

دليل الطالب التعريفي

خواطر

نحو مجتمع متكافل !

التعاون

هل نكره التعاون ؟

هل نحن نعيش حقا في مجتمع يساعد فيه الناس بعضهم بعضا , بدرجة تسمح لنا أن نقول أنه  قد تحققت فينا الآية الكريمة : ( وتعاونوا على البر والتقوى ولا تعاونوا على الإثم والعدوان ) , هل تحقق التعاون بمعناه القرآني في الحاجات وفعل الخيرات , أو كما في النص : ( بالبر والتقوى )

التقويم

Managemen

Motivation

Principles of Management

Time Management Skills

عمادة القبول والتسجيل

حفل تخريج الدفعة الثالثة

 

تابع أخبار الجامعة

 

Managers And Managing

Management Theories

Org.Enviorenment

Planning Function

 

Motivation

 

ERP-Process

Management Study Guide


بوابة مواقع أعضاء هيئة التدريس

الخدمات الالكترونية لأعضاء هيئة التدريس والموظفين

 

للتواصل

  064041221

sh.away[email protected]

إحصائية الموقع

عدد الصفحات: 713

البحوث والمحاضرات: 1345

الزيارات: 62618